Persuasive Communication

Do you know what someone is really saying to you?
There is a lot more to what a person says than what comes
out of their mouth. You need to understand their tone of voice
and the rest of their body language.

Can you tell when someone is lying to you or telling you the truth?
Research on eye movement can tell us a lot, including what part of the brain is being accessed when responding to a question or making a statement.
If I have my arms crossed in front of me, what am I really telling you?
Crossing one’s arms generally demonstrates a closed posture.  Recognizing this when communicating with someone tells you that your audience is not interested.
Knowing this allows you to change you presentation style.

Recognizing the Drug Impaired

As an employer, how can I tell if my employee(s) are under the influence?
There are a number of indicators that can be detected by the trained eye. Some include eye movement, pupil size, divided attention, attendance issues, and behavioral changes. Let CDAS train you to recognize the indicators.

Can I really tell if someone is under the influence of drugs by their eyes?
Certain drugs will cause the pupils of the eyes to dilate, constrict or will cause what is called involuntary jerking of the eyes. Let CDAS show you how drugs affect the eyes and much more.

How do CDAS instructors stay up to date with current drug trends?
CDAS instructors have over 90 years of combined law enforcement experience and are dealing with current trends and abuses on a daily basis.

“Last Call” Beverage Server Education

As a bar owner, how do I know if customers are using false identification to purchase alcoholic beverages?
In 2006 it is estimated that the false identification business will net over 3 billion dollars in sales to under age consumers. There are a number of simple techniques that can be used to detect false identification. Let CDAS show you the key indicators of false ID’s.

Why as a bar owner am I responsible for training my employee’s?
Under DRAM Shop laws in most states, the responsibility is clearly placed on the licensed establishment for over service and checking of identification. Let CDAS train you on laws and responsibilities before it is too late.

Will this class prevent law suits against my business?
Law suits can never be 100% prevented but through training they can be greatly limited and your business better protected. Let CDAS train you on how to better prepare, and protect your business from a serious lawsuit.

How will “Last Call” help me identify impaired people?
Through this comprehensive class, we will go in depth on not only how to identify red flags of impairment but also how to deal with impaired people in a way so as to limit liability and get a return customer.

Hospitality Crime Prevention

What rights do I have to refuse or evict problem customers?
Most states have well-defined statutes outlining innkeeper rights and responsibilities.
Let CDAS explain the law.

Is my hotel/motel really at risk for drug activity?
Hotels and motels are classified as a “High Crime Probability” due in part to druglaws being so tough. The drug dealers and manufactures no longer want to risklosing their own personal property such as house, vehicle, and personal assets.So they are now turning to renting hoteland motel rooms to conduct their illegalactivities. Let CDAS train you on how to identify behavior and paraphernalia so youcan stop them before they even check in.

Which of my employee’s should go through the class?
All employees can profit from this training. A coffee filter with red colored debris in itmay not attract attention by itself. But this combined with the client paying cash, lotsof phone calls to the room, and having the “Do not disturb” sign up for three daysshould raise serious questions. Through team work, together employee’s can identifythis as a potential problem before any serious damage is done. Let CDAS train youon how to better identify and prevent all types of crime in your business.

Training Advantages

What are the Training Advantages?

  • Increased Profits
  • Increase Safety
  • Interactive, hands-on training
  • Recognize impaired individuals
  • Learn proper ID Checking
  • Server Responsibility
  • Meets Dram Shop laws requirements
  • Increased productivity
  • Reduced absenteeism
  • Reduce accidents
  • Meets DOT Reasonable Suspicion requirements